Contact us

Two addresses cover everything.

Help with an order or eSIM

Email support@esimion.com. Include your order reference, which starts with ESM- and is in every email from us. That one detail lets us find your order instantly.

New trip, plan options, or top-ups

Email trips@get.esimion.com. Forward a flight or hotel confirmation, or just write your destinations and dates. Our system reads your trip and replies with four plan options, usually within minutes.

Already have an eSIM and need more data? Email the same address and say "top up."